Au10tix + User Verification

To protect our Members from fraudulent activity, The MLC validates all information submitted during sign-up through Au10tix, a third-party identity verification service, before granting account access.

 Helpful tips for completing your identity verification

• Use a mobile device whenever possible. Verification can fail due to low-quality images from desktop or laptop webcams. 

• Double-check your information. Ensure the personal information you enter (such as your address) matches your identification documents exactly. Even small differences can result in rejection. 

• Confirm the ID type. IDs must have a photo. You can check the 'Acceptable documents' section on the verification screen to make sure you are submitting a valid and accepted form of government-issued identification. 

• Take a clear photo. Make sure the light is bright and nothing is touching the ID (even having a bit of your finger in the photo may cause your verification to fail). Also, make sure there is no glare. 

• Take both photos in the same orientation. For example, if the front is vertical, the back should be as well.