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Updating Your Member Profile and Publisher IPI

What should you update in your Member account and IPI details?

You can update your Member profile information in Member Hub after your Member is approved and your account is created. If your Publisher IPI needs to be added or corrected, it can be updated after the account has been processed.

How do you update your Member profile information?

To update your Member profile information:

  1. Log into your Member Hub.
  2. In the left-hand navigation menu, scroll to Member Settings.
  3. Click Member Information.
  4. Click Edit.
  5. Update your information.
  6. Click Save.

Your updates will be reflected in the Portal within 24–48 hours.

How do you update your Publisher IPI?

If you need to add or update your Publisher IPI, you can request that it be updated internally after your account has been processed. Once the update is completed, the change will reflect in your Portal within 24–48 hours.

What should match between your Member name and your publisher information?

Your Member name should match your publishing entity name. The Publisher name listed on your work registrations must match your Member name exactly so works can be processed correctly.

What should you do while a Member name or IPI update is being processed?

Wait to submit registrations or claims until the update has been processed. Once the update is complete, you can resubmit your works or continue registering and claiming with the updated Member name and Publisher IPI.

Where can you find help after account setup?

After your account is approved, a New Member Checklist is available as a helpful guide for account setup and next steps.