How to Add a User
Learn who can add users to your organization, how Super Users manage users, and when a newly added user needs to complete KYC verification.
Who can add a user?Only a Super User can add and manage other users.
If you are not a Super User, contact your account administrator for assistance adding a user.
How does a Super User add a user?If you are a Super User, you can manage users through the MLC Portal.
- Go to the MLC Portal home page.
- Select View Member.
- Select User Permissions from the left-hand menu.
- Use the User Permissions area to manage users.
A user who is added by a Super User within their organization can skip the KYC verification step when they are initially added.
The user can complete KYC verification later if they need to create Members.
What if I am not a Super User?If you are not a Super User, you cannot add another user.
Please contact your account administrator for assistance.
Quick answersCan I add a user?
You can add a user if you are a Super User. If you are not a Super User, contact your account administrator.
Who can add users?
Super Users can add and manage users.
Where do I add a user?
Super Users can manage users in the MLC Portal by selecting View Member, then User Permissions.
Does a new user have to complete KYC immediately?
No. A user added by a Super User can skip KYC verification initially. They can complete KYC later if they need to create Members.
Why does a user need KYC?
A user may complete KYC verification later if they need to create Members.