Why did my verification fail? What do I do now?

An identity verification may be flagged for two reasons.  

There may have been data errors when the verification ran. Please call The Mechanical Licensing Collective (The MLC) at (615) 488-3653 for additional help. You will need to provide the error code in your email, which serves as your  Trulioo identifier code.  

If there is any information that our third-party verification company  Trulioo cannot confirm, it will become flagged. In that instance, you will not be granted access to a user account.